Adapting To Ambiguity : Workplace Development in Uncertain Times

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Date(s) - 16/10/2018
1:30 pm - 5:30 pm

Herman Miller


We often hear about how ‘business hates uncertainty’, yet it’s everywhere, all the time. What if the problem is less about hating uncertainty, and more about simply not being confident at operating in an ambiguous environment? Imagine how much more enjoyable and productive work could be if we better understood how to work with uncertainty rather than fight against it.

Uncertainty often leads to a controlling response. If we tighten things down, we can be more certain of the outcome. The trouble is, certainty is a very narrow filter, and the more control we exercise, the more the ever-decreasing circles decrease. After a while, working like this becomes:

In a controlling environment like this, ideas get stuck, and inclusion reduces. People can’t grow and develop, so the good ones often leave. Ever decreasing circles.

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