Are you really listening to your customers?

This topic contains 0 replies, has 1 voice, and was last updated by Profile photo of Stuart Banbery Stuart Banbery 2 years, 10 months ago.

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    Profile photo of Stuart Banbery
    Stuart Banbery
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    In a world of big data, your most precious assets, no matter what business you have, are your existing customers and information about them.

    You expended considerable time, effort and money to entice these people to choose you as their training provider. So why not focus on their interactions with you and use this data to inform your decisions on how you market yourself to them going forward?

    Every business connects with its customers every day. Capturing these interactions and translating it into future marketing and communications actions ensures you get the most out of your most valuable asset – your existing customers.

    Are you really listening to your customers?

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