L&D QuestionTime – Natasja Jager

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This week we hear the opinions and thoughts of Natasja Jager – Founder and Director of Splintt

In your opinion what is the biggest anxiety within the world of learning and development at the moment?

The fear of trainers, teachers and HR people of being replaced by digital learning solutions. The people we meet can be divided in two groups:

1) the ones that are open to change, new learning possibilities and new ways of fulfilling their own role (which I consider great, because they practise what they preach). Hopefully this group will grow and will help the second group to overcome their anxiety and thereby their resistant behaviour.

2) the ones that pretend to be open to change, but are actually holding on to their own limited views, thereby undermining the implementation of new solutions (which I consider regrettable because they prevent others from becoming better).

Who or what is informing your thinking around L&D?

The business mostly. Visionary people from companies that are leading in their own area of expertise and that have long track records regarding to change, learning and adaption. Also research reports with predictions based on analyses, like Bersin by Deloitte and NIDAP (a Dutch market research company focused on learning and development).

What is the most exciting innovation on the horizon for learning?

The Internet of Things and the possibilities to learn from direct feedback and multiple digital learning solutions. For example: let’s say someone is taking driving lessons. This learner has a personal digital learning space about driving a car. The instructor has a mobile device and tracks the progress of the learner. The car is connected to the Internet and assembles data about braking, steering and gearing actions. Let’s say the roundabout is a weak spot in this week’s lesson. The learner stopped too suddenly, was not able to overview the situation and did not look in the various directions. The braking is marked by the car, the other points by the instructor. These markers are forwarded to the personal dashboard of the learner. After the driving lesson, the learner gets a push notification with exercises about roundabouts. An interactive video about roundabouts, an explanatory item and a VR practice option. The learner can choose what he wants to do and prepare himself for the next lesson in real life.

What “game changers” would you like to see and why?

Definitely adaptive and personalized learning, because I think it is of essence to ensure learning in a safe, efficient, practical and fitting way. To share knowledge, to learn, to bravely adjust: it is all part of the journey to maintain legitimacy. After all, being able to adapt is critical in growth. Let’s go for game changers that help in making learning a bit easier.

What do you think the world of L&D will look like by 2030?

In 2030 we will have a digital mentor that provides us with learning options that fit our needs, combined with the needs of the company we work for. We will use the strength of numerous learning solutions. VR will be regularly used, as it will be more mainstream and better calibrated. It will probably be adjusted to more senses, such as smell. Digital learning will be used for basic knowledge, skills and processes. Human to human learning will be intensified for complex interaction situation.

What advice would you give your 21 year old self?

Do not let the scared people limit you, be curious, have courage, be kind.

About Natasja:

Natasja is founder and director of Splintt. Splintt offers digital learning solutions: customized e-learning programs and modules, interactive videos and animations and an innovative learning platform that fully focuses on end-user satisfaction.

Their multi-disciplined team in the Netherlands and dedicated development team in Romania make sure quality is delivered. Customer intimacy, flexibility and a pragmatic mentality covers their DNA.

 

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