In your opinion what is the biggest anxiety within the world of learning and development at the moment?
Actually ensuring that compliance training is completed by those requiring it and ensuring it is relevant to the individuals. Compliance training is never top of anyone’s to do list and although there are better courses than ever on the market which carry relevant industry accreditations it means very little if organisations still cannot get their employees to train.
Who or what is informing your thinking around L&D?
Talking to our clients actually informs a lot of our ideas and thinking around L&D. Providing a product or service that genuinely is desirable and required gives a huge boost to our development roadmap. I should also hold my hands up and admit Google and the internet is also a huge source of inspiration for me when looking into trends and directions.
What is the most exciting innovation on the horizon for learning?
Personalisation of standardised content would be a huge leap forward in the world of compliance. That may sound cryptic or paradoxical but in the world of compliance getting to the point quickly is key to achieving higher compliance statistics and personalisation of content is the way to do this. However, by this I don’t necessarily mean bespoke content or courses. I am hesitant to go too deeply into this but needless to say compliance training in the right hands given the right modern treatments actually has the potential to excite more than just those of us with a vested interest!
What “game changers” would you like to see and why?
More marketers getting involved to help sell the concept of learning to employees internally and more organisations being prepared to help with the successful rollout of programmes beyond getting an invoice signed off. I would also like to see fewer tech companies taking a stance against all classroom based activities to bolster their bottom line and actually embrace the idea that blended learning works and we can all work together to achieve mutually beneficial goals. I don’t know about you but I would like my taxi driver to have received some practical driving qualifications rather than simply a basic road awareness course….or is that me being fussy?
What do you think the world of L&D will look like by 2020?
100% compliance…or at least that is what I would hope it looks like. We have the power to see off the ‘no win no fee’ industries hold on corporate entities, if only we can embrace compliance in a true and meaningful way. Admittedly 100% in a few short years is not that likely but if we can be heading towards it I will be a happy guy.
What advice would you give your 21 year old self?
Mind that water main! It’s a story I am happy to share over a drink sometime!
About Toby Roberts
Toby Roberts took over the family business (Safety Media) in 2008 and has taken it from strength to strength since.
A civil engineer by trade Toby has injected his logical thinking and forward planning to transform a health and safety video business to an award winning global supplier of software solutions.
Involved in many aspects of the health and safety community Toby offers a refreshing perspective on real challenges faced in today’s business world.
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