The Benefits of Customer Education and How eLearning Can Help

The Benefits of Customer Education and How eLearning Can Help

Post launch of a new product or concept, begins the vicious cycle of customer acquisition followed by a tutorial to get the customer familiar with the product. This is a major challenge for every organization, failing which, the consequences could be dire leading towards inefficient usage, poor user experience, frustrated consumers, and falling adoption rate, among others. A study by…

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