COVID-19 L&D Research : First Take

As the response to the COVID-19 pandemic shifts gears across Europe, the Fosway Group have gathered new research into the impact it is having on corporate Learning & Development. Fosway believe it’s important to cut through the noise and understand how the changes to working and learning are affecting L&D budgets and spent – but also what’s working and what’s not in supporting people through this tough time.

There was inevitably going to be a move to more digital learning from face-to-face training of course. But there are deeper shifts happening here and these initial results show that L&D might never be the same again.

Some Key Headlines:

Learning priorities and L&D strategy have changed for 94% of organisations in response to the pandemic, with two in three making significant changes to what they do and how they do it.

Unsurprisingly, there has been a major swing to digital learning, with spend increasing on almost all areas of digital, led by content. 82% report that demand for digital learning has increased from senior stakeholders, whilst 71% have experienced an increased demand for digital learning content from learners themselves.

Traditional e-learning shows signs of waning both in terms of adoption but significantly in terms of perceived success. Video content is the highest rated in supporting organisations throughout the COVID-19 crisis to date, closely followed by curated content. Bespoke e-learning, off-the-shelf courses and blended learning are all reported to be less successful.

Meanwhile, as people get used to working remotely and in virtual teams, collaboration is becoming a key priority. 84% of L&D leaders think it is more important to integrate digital learning into other corporate platforms like Microsoft Teams, Slack and Trello for example.

So-called learning experience platforms (LXPs) and collaborative learning specialist platforms are rated as the most successful systems after – predictably – virtual classrooms.

“When you are in the middle of a crisis, it’s sometimes difficult to step back and appreciate quite how far you’ve come in a short space of time. Yes, we’ve seen the virtualisation of classroom training as a quick win to cope with the immediate crisis. But what the data is telling us is that the pandemic has been a catalyst for a much deeper adoption of digital learning. One that has accelerated how organisations embrace more collaborative learning, more curated content, microlearning and video-based solutions – which will mean that L&D will never be the same again.”

David Perring, Director of Research

To find out more and download the initial findings simply click here

The research remains open and we’re keen to gather as much insight as possible to provide feedback and support to the HR community at this time. You can click here to take part now.

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