Successfully Delivering Customer Training at Scale

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Date(s) - 16/07/2020
12:00 pm - 1:00 pm

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How do you successfully train 20,000 people across 24 countries, speaking 10 different languages? If you want to avoid an organisational nightmare and see real results, come right this way!

Join Corinna Lisson, David Rasch and Nicolas Notis as they give us the scoop on their global online customer training platform, which they implemented and scaled in just 4 months. While focusing on delivering amazing customer experiences, they managed to reduce costs to boot!

Key takeaways:

* How you can implement and scale your online customer training

* How to automate customer onboarding to boost learner experience and save costs

* How TUV is optimising the customer journey by getting actionable data insights and real-time feedback

* How continuously educating customers is creating new revenue streams

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