Rethinking the Training Needs Analysis

TL/DR: It’s known that if you don’t do a good training needs analysis (TNA) you can’t design useful learning or measure its effectiveness. But do we do TNAs well? Research recommends a systematic approach to TNA at three levels. In practice, we seem to rely mainly on ad-hoc, competency-based surveys. The big problem with surveys is that they are unreliable…

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